Requesting and giving references

References are a slippery subject in the film and TV industry. They are very predominantly requested and given verbally and informally, without accountability. As there is little to no HR for freelancers, a single bad experience or poor relationship on a production can follow someone for years and they may never get the chance to hear or refute what's being said about them.

There are clear rules about giving references in the UK. For example, all details about the person, their role or performance must be fair, factual and accurate. If opinions are provided, there should be evidence to support the opinion. There is a comprehensive guide to giving references on the ACAS website here and some guidance on the Screen Skills website here.

It is best practice to refrain from saying anything in a reference – whether formal or informal – that you have not been prepared to discuss directly with the candidate. Under GDPR legislation, candidates may have the right to know what you have said in their reference unless you can demonstrate that you informed the referee that their reference would remain confidential.